The Haven Wolverhampton is a charity organisation which was established by two volunteers in 1973. Due to a lack of support for women in Wolverhampton at the time, these volunteers were encouraged to bring a change. The charity initially began as a homeless shelter which housed 6 women and their children. Today we have six refuges across Wolverhampton area which accommodates up to 63 women and 120 children. The Haven has flourished significantly and adopts a holistic approach to those affected by domestic abuse and homelessness.
Our purpose is to provide support and empowerment to women and children suffering from domestic abuse and homelessness. Volunteers within The Haven play a central role in delivering vital and life changing services to women and children by working with them, listening to them and responding to their needs accordingly.
The Haven Wolverhampton is also governed by a board of trustees who give their time on a voluntary basis to steer the organisation. The board of trustees consists of 11 members. These members come from different backgrounds and they bring experience, understanding of the charity sector, and the same passion and enthusiasm as any other volunteer. They work hard behind the scenes through regular meetings to ensure the good governance and strategic direction of the organisation.
Our vision is to shift from Volunteer Management to a culture of Volunteer Engagement. In other words, strengthening organisational capacity through employee and volunteer collaboration and the development of high-impact, specialist volunteer opportunities that create greater influence and outcome for the organisation and our service users.
To foster stronger communities in which local people, community groups and businesses are actively involved in addressing domestic abuse and help them to make the biggest difference they can through volunteering opportunities at The Haven.
Work to rigorous, externally accredited and comprehensive standards locally, regionally and nationally in order to ensure a high-quality, innovative and progressive volunteer service that is focused on meaningful outcomes.
The Haven will follow the following values to shape the volunteer service culture. They will guide our strategy and how we will make decisions in the service.
BE INCLUSIVE: We value diversity and offer equal opportunities for volunteers.
BE COLLABORATIVE: We work in collaboration with partners, The Haven services & volunteers to achieve the best results for the organisation & the community.
WORK WITH INTEGRITY: We are open and honest & do what we believe is best for all the parties involved in the programme: service users, Haven services & volunteers.
BE INNOVATIVE/TAKE ACTION: We explore new ideas and approaches to implement the volunteer service.
USE EVIDENCE: We identify needs and measure impact base on research and volunteers/service users/staff member’s experiences.
ACHIEVE EXCELLENCE: We look for quality and impact and what will add real value.
INSPIRE/EMPOWER: We engage communities to address domestic abuse and homelessness.
Adhering to The Haven Ethics: We place the interest of women and children at the heart of everything we do and make opportunities to involve them in the volunteer service whenever possible
Partnering: We support, champion and work in partnership with other organisations, recognising that we can achieve more when we work together.
Showing Leadership: We challenge staff members to do better, assume accountability with volunteers, participate in the programme and cultivate relationships with volunteers, inspire and support them to develop themselves.
By volunteering with The Haven Wolverhampton you can find fulfilment and enjoyment in supporting particular awareness campaigns and helping to make a difference to the lives of women and children who are suffering from domestic abuse and homelessness through emotional and physical support and education.
By volunteering with us, you will gain the following:
Contributing towards educating and empowering women and children
Gaining a better understanding of the UK charity sector and legislation relating to domestic abuse including
civil/criminal legislation and welfare rights
Networking opportunities and meeting new people
Gaining confidence and obtaining practical and transferable skills to include in your Curriculum Vitae
Having fun whilst making a big difference in your community
Obtaining a reference letter upon completion and certificates of achievement and recognition.
Accredited training opportunities
There are a number of ways in which you can volunteer and help The Haven Wolverhampton - Click a heading below and find out more!
Are you aged 18 or over?
Have you experience domestic abuse (either by a partner/ immediate family) in the past?
Do you feel that you want to give something back and support other women with similar experiences?
Are you mentally prepared and confident to become a positive role model for The Haven Wolverhampton?
Do you have a good level of English to be able to complete a level two peer mentoring course?
Would you be willing to complete a four weeks peer mentoring training?
If yes, and you are interested in volunteering as a peer mentor, then this may be the opportunity for you!
Women who have been supported by The Haven or experienced domestic abuse in the past can support their peers by providing knowledge, experience, as well as emotional, social and practical support. These programmes promote confidence and independent skills, and you will also have the opportunity to gain a Level 2 Peer Mentoring Qualification from the Open College Network.
Upon completion of this qualification you will become a Volunteer Peer Mentor and have the chance to shadow a team of experienced family support workers to not only get a better understanding, but also be actively involved in supporting women and children with experiences of domestic abuse and homelessness.
The Haven Wolverhampton offers a range of opportunities for university students to obtain invaluable work experience during their course of study.
During a placement, you will shadow experienced member of staff where you will have the opportunity to gain an insight into your chosen sector or career. It will also enable you to obtain vital personal skills and the opportunity to build a network of useful contacts.
The Haven works in partnership with a number of institutions across West Midlands including the following:
Are you looking for a change of scenery from your normal work? Or do you simply wish to contribute to your local community? Interested in doing something different for your team building exercises?
Here at The Haven we offer opportunities of corporate volunteering to all of our corporate partners. We have a range of fun and innovative opportunities which allows our corporate volunteers to develop their skills and bring positive contributions in their local community.
The following are just a few examples from our range of corporate volunteering opportunities though these are not exhaustive, we welcome the opportunity to meet with you to discuss the best way to work together.
Employee Volunteering: support your employees in volunteering with us through:
Organise theme events for the children during seasonal periods: Christmas, Easter, Beach Party etc…
Pro-Bono Work: contribute to our objectives in a way which is relevant to your business such as providing technology, assisting with legal work and housing options, property valuation and structural surveying services.
Corporate volunteering could benefit your business by:
Enhancing your corporate image and improving the perception of your brand within the local community
Motivating your staff, offering an opportunity for team building and developing new skills
Achieving customer loyalty, attract new customers and bring real benefits to families we support
Generating publicity for your company through our website, newsletter and social media
For more information, download our corporate volunteering information sheet, then fill in the corporate volunteering inquiry/application form.
Alternatively, you can contact Marta.Rios@havenrefuge.org.uk to find out more.
1. If you are interested in volunteering, you must first complete and send the following application form. You will then be contacted within 2 weeks.
2. The next step will be an invitation to an informal interview. You must bring the necessary documentation requested for your Disclosure and Barring Service (DBS) checks along with 2 references.
3. If successful, you will be invited to attend an induction day. During the induction you will receive mandatory training on Domestic Abuse Awareness and you will complete a mandatory online Safeguarding Adults and Children training.
4. Once your DBS check is processed, a DBS form will be sent to your home address within 4-6 weeks. A copy of this should be submitted to the Volunteer Engagement Lead.
5. Finally, when your DBS and references have been received, your volunteer placement will commence. A location and a supervisor will be assigned to you who will guide you every step of the way.
At this moment, due to the large number of applications received and on going training with current volunteers, we have decided to put the volunteer recruitment process on hold. If you are still interested in volunteering at The Haven, please, continue to check the website for further updates and interview dates.
|Thursday 8th June||Domestic Abuse Awareness||Waterloo Road (New staff, counsellors, students, volunteers)||10.00 - 4.30 pm|
|Thursday 21st September||Domestic Abuse Awareness||Waterloo Road (New staff, counsellors, students, volunteers)||10.00 - 4.30 pm|
|Thursday 2nd November||Domestic Abuse Awareness||Waterloo Road (New staff, counsellors, students, volunteers)||10.00 - 4.00 pm|
|Thursday 7th December||Domestic Abuse Awareness||Waterloo Road (New staff, counsellors, students, volunteers)||10.00 - 4.30 pm|
Marta started working with The Haven Wolverhampton in 2011. She is the main lead for the Volunteer Service. Originally from Spain, she joined the organisation through a European graduate scheme called Leonardo Da Vinci programme where she completed a three month internship in order to add a European/international dimension to her work and get a better understanding of the UK charity sector. This opportunity then inspired Marta to contribute her knowledge to a cause she shares a great passion for and make a big impact in the local community.
At The Haven, she has been working across different departments thanks to her experience in fundraising, business development and volunteer management. Also, she has previously acted as a lead facilitator for The Haven’s EVS and Leonardo placements. She has first-hand experience in mobility projects due to her involvement in different European mobility and Graduate programmes such as the Erasmus+, Youth Exchange and Leonardo Da Vinci programmes.
Along with her active involvement with The Haven, Marta is also a member of the West Midlands Volunteer Managers Network where members meet every three months to share best practices in volunteering across the city.
Marta has achieved the following whilst in the UK and with The Haven:
Completed her MBA at Wolverhampton University with distinction. Area of expertise: Strategic Volunteer Engagement and Project Management
Qualified in International Business Management from Northumbria University (Newcastle-Upon-Tyne)
Obtained MA in Teaching Economy; Business and Commerce, and International and Multicultural Negotiations from the University of Cadiz (Spain)
She set up The Haven Social Enterprise in 2011 which consisted of two charity shops located within Wolverhampton city centre
In 2013 she was a recipient of the Social Enterprise Award for the formed charity shops and their impact in the community of Wolverhampton
In 2016 she received a recognition during The Haven Volunteer Service Awards for her commitment and hard work at The Haven
Marta hopes is to provide a more strategic approach to The Haven’s volunteer service and inspire active citizenship across the city and at an international level through different meaningful activity programmes. She ardently believes that volunteering is an extremely positive experience that can lead to greater things in a professional and personal level, which can also have an impact on the wider community. Due to the funding cuts The Haven has been experiencing, Marta acknowledges and extremely appreciates the value all the volunteers bring to the good running of the Haven services and to support women and children facing domestic abuse and homelessness.
Sheila Rodriguez is currently volunteering at The Haven supporting our PR team as a graphic and web designer. Also, she is teaching arts&crafts to our service users in order to help them to express themselves and learn how to cope with their experiences while they paint, sculpt, etc.
She studied two years of Graphic Design and then she specialised in Illustration and Animation.
Sheila joined The Haven through a 12 months EVS programme of which she hopes to improve her english and support these women and children doing what she likes the most, Art.
Victor Garcia is also part of a 12 months EVS programme, he is contributing as a Volunteer Service Administrator. He has two degrees in Administration/Business Management and Law and also he was an Erasmus student at INSEEC Business School in Lyon, France. Victor is a highly skilled administrator with experience in marketing assistance and also as a tax and legal consultant. He hopes this year he can gain even more experience while he improves the language.
Rebecca Matthews is the Training Coordinator at The Haven Wolverhampton. She has a significant experience of working directly with women who have experienced domestic abuse and have worked in the sector for 17 years, trained for 6 years and PTTLS qualified.
She has been working for the organisation for just over a year three days a week, part-time. She offers in-house training to The Haven Wolverhampton staff in domestic abuse awareness, safeguarding, domestic homicide reviews, FGM, equality and diversity and early help.
She delivers the Freedom Programme to women in refuges as well as in the community. She also teaches an Open College Network West Midlands Peer Mentoring qualification. The Haven Wolverhampton offers Peer Mentoring training for women who have experienced domestic abuse and feel that they are emotionally ready to support other women and to act as positive role models for The Haven Wolverhampton and can motivate and inspire women that are experiencing domestic abuse.
Rebecca has developed a programme called, ‘Appreciate Me’ which is aimed at preventing young people (13 to 18-year-old boys and girls) from becoming perpetrators and victims of abusive relationships.
On top of that she offers external training which is available to other organisations in domestic abuse awareness and our newest training which is ‘Understanding Controlling or Coercive Behaviour’. This training is the only one in the West Midlands that concentrates on just this subject.
Rebecca is passionate about working with women and their families, as she believes all women and children should live in a society free from violence and abuse, homelessness and oppression. She strongly believes in empowering women to make decisions and choices that allow them and their families to thrive.
We are delighted to announce that The Haven Wolverhampton has been awarded The Queen's Award for Voluntary Service this year. The Queen's Award for Voluntary Service is the highest award given to local volunteer groups across the UK to recognise the outstanding work done in their own communities . It was created in 2002 to celebrate the anniversary of The Queen's coronation and it is a prestigious award equivalent to an MBE. Winners were announced on 2nd June in the Court Gazette.
Also, on 1st June 2016 we were invited to a relaxed afternoon in the beautiful gardens of Buckingham Palace. Our Volunteer Service Lead (Marta Rios) and Peer mentor (Sara Finch) attended this lovely event. This was a wonderful experience as they had the chance to meet the Queen and speak to a broad range of people and dignitaries.
We have been asked to organise an official presentation for this award. The guests should be primarily volunteers or individuals directly involved in The Haven. This is the main reason why we have decided to join our annual Volunteer Awards Ceremony (which usually takes place in June during Volunteer’s Week) with the presentation of the Queen’s Award for voluntary service. This ceremony will take place in October during DV Awareness month. Exact date to be confirmed.
We have volunteers of all stages of life and backgrounds. Anyone with a spare time can volunteer with The Haven Wolverhampton as long as you are over 18.
Criminal convictions must be declared in your application form. You will need to complete a Disclosure and Barring Service (DBS) check if your volunteer role involves access to young people and children or vulnerable adults.
How much time do I have to give?
We ask that you commit five hours a day per week with a minimum stay of three months. Travel costs will be reimbursed as long as you have a valid receipt.
What training would I receive?
All Haven volunteers receive Domestic Violence Awareness Induction Training. When as a volunteer you have completed 6 months volunteering, as a committed volunteer you are given the opportunity to achieve a recognised level 3 OCNWMR qualification in ‘Working with Survivors of Domestic Violence’.
Confidentiality and sharing information
REBECCA MATHEWS - talk to her about training programmes for volunteers.
If you have any queries about volunteering with The Haven Wolverhampton, please contact the Volunteer Engagement Lead on:
Telephone: 01902 904677, Ext.4020