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Volunteering for the Haven








History of Volunteer Services at the Haven

 


Our belief

Our vision is to shift from Volunteer Management to a culture of Volunteer Engagement. In other words, strengthening organisational capacity through employee and volunteer collaboration and the development of high-impact, specialist volunteer opportunities that create greater influence and outcome for the organisation and our service users.

 

To foster stronger communities in which local people, community groups and businesses are actively involved in addressing domestic abuse and help them to make the biggest difference they can through volunteering opportunities at The Haven.

Work to rigorous, externally accredited and comprehensive standards locally, regionally and nationally in order to ensure a high-quality, innovative and progressive volunteer service that is focused on meaningful outcomes. 

 

The Haven will follow the following values to shape the volunteer service culture. They will guide our strategy and how we will make decisions in the service.



     BE INCLUSIVE:
We value diversity and offer equal opportunities for volunteers.

 

   
   BE COLLABORATIVE:
We work in collaboration with partners, The Haven services & volunteers to achieve the best results for the organisation & the community.

 

 

     WORK WITH INTEGRITY: We are open and honest & do what we believe is best for all the parties involved in the programme: service users, Haven services & volunteers.

 

 

     BE INNOVATIVE/TAKE ACTION: We explore new ideas and approaches to implement the volunteer service.


 


   USE EVIDENCE:
We identify needs and measure impact base on research and volunteers/service users/staff member’s experiences.


 

    ACHIEVE EXCELLENCE: We look for quality and impact and what will add real value.


 

 

       INSPIRE/EMPOWER: We engage communities to address domestic abuse and homelessness.

 

 

Adhering to The Haven Ethics: We place the interest of women and children at the heart of everything we do and make opportunities to involve them in the volunteer service whenever possible

Partnering: We support, champion and work in partnership with other organisations, recognising that we can achieve more when we work together.


Showing Leadership: We challenge staff members to do better, assume accountability with volunteers, participate in the programme and cultivate relationships with volunteers, inspire and support them to develop themselves.

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Opportunities


Become a Volunteer

By volunteering with The Haven Wolverhampton you can find fulfilment and enjoyment in supporting particular awareness campaigns and helping to make a difference to the lives of women and children who are suffering from domestic abuse and homelessness through emotional and physical support and education.

By volunteering with us, you will gain the following:

                                                                                                                                                                                                   
 Contributing towards educating and empowering women and children

 Gaining a better understanding of the UK charity sector and legislation relating to domestic abuse including

     civil/criminal legislation and welfare rights

 Networking opportunities and meeting new people

 Gaining confidence and obtaining practical and transferable skills to include in your Curriculum Vitae

 Having fun whilst making a big difference in your community

 Obtaining a reference letter upon completion and certificates of achievement and recognition.

 Accredited training opportunities

 

There are a number of ways in which you can volunteer and help The Haven Wolverhampton - Click a heading below and find out more!


  REFUGE

Refuge

 Are you over 18?

 Do you have a passion for working with vulnerable women and children?

The Haven Wolverhampton has 6 refuges located around Wolverhampton which relies upon committed volunteers to support women and children who are currently accessing our refuges.

As a volunteer you will work closely with our experienced family support workers to provide high quality emotional and practical assistance to those affected by homelessness and domestic abuse through a variety of engaging activities. This will give you the opportunity to gain work experience in addressing the needs of victims of domestic abuse as well as develop your listening and organisational skills.

 



Children Services

 Are you over 18?

 Do you enjoy working with children and young people?

 Are you working towards, or do you have any formal qualifications recognising your experience working with children and young people? E.g. Early Years Education; Children, Young People and Families Studies; Childminding Studies and so on

If you would like to volunteer in working with children and young people in an engaging and fun way, then please get in touch with us. As a volunteer you will play a key role in delivering fun, interactive and educational activities to children from 0 to 16.

You will be providing therapeutic play and training sessions to help children and young people come to terms with their experiences, increase their self-esteem, security and sense of belonging. Homework clubs are also available for those who may be struggling at school.


Activities

 Do you have any skills or hobbies that you would like to share?

 Do you have a passion for teaching?

If yes, we welcome volunteers with different skills and experiences to help deliver and organise activities and workshops, which would benefit both women and children who are currently accessing our refuges. The activities we arrange helps women and children gain new skills, obtain an increased knowledge and understanding, and help boost self-esteem and confidence.

The following are some of the activities we deliver at The Haven:

 Beauty and therapeutic sessions such as reiki, reflexology or physiotherapy.

 Arts and crafts workshops

 Music workshops

 Life skills workshops such as IT, CV and cover letter writing, creative writing, cooking

 Sports and dancing

 Educational trips

 E.S.O.L classes to support those women whose English is not their first language


  HELPLINE

Helpline

The Haven Wolverhampton has a service knowns as a 24 hour domestic abuse helpline, which serves vulnerable women and their children who are in need of confidential advice or support.

When you volunteer in this area, you will provide confidential telephone support and practical help to women experiencing domestic abuse and/or homelessness on our 24 hour helpline.


Intervention and Specialist Advocacy Support

Volunteers involved in this aspect of The Haven’s service assist those women who experience domestic abuse, but may not wish to access our refuge accommodation.

As a volunteer you will be working with highly skilled support workers to help clients devise safety plans, progress housing and benefits applications, deal with immigration matters and take cases through to the criminal justice system and access to external community support services. Working in this department will allow you to gain an insight into how The Haven works in collaboration with other local, national and international organisations.


Counselling

 Are you in your final year of a Psychology degree or studying MSc/PG Diploma in Counselling Psychology (Year 2)?

 Do you already have a Level 3 Diploma in Counselling or working towards a Level 5 in Counselling (College)?

 

Counselling is a type of talking therapy, usually conducted in a confidential and reliable environment, which allows individuals to assess and reflect upon their situations and feelings and work towards finding effective coping mechanisms to help deal with everyday life.

Counselling practice is an essential element of training in order to become a qualified counsellor. The Haven Wolverhampton offers you the opportunity to complete a placement in this area. In fact, The Haven has put in place an effective process to ensure that trainee counsellors get the most of their placements and receive the support required to complete their course successfully.   

The quality of the service is ensured by following the BACP guidelines and ethical framework as well as the current legislation and The Haven policies & procedures that we have put in place for the delivery of this particular service.


Fundraising

Fundraising volunteers make a valuable contribution to the work we do. We are always looking for volunteers to help with our vital fundraising work and raising awareness.

The Haven runs a range of fundraising events and campaigns throughout the year that you may wish to get involved in. For further information on some of our fundraising events please contact Marta.Rios@havenrefuge.org.uk

Likewise, if you have any ideas, why not organise your own events or put in practise your event management and leadership skills? If you are interested in organising your own fundraising event we would love to hear from you and provide you with guidance along the way.

Whether you wish to organise your own fundraising event or get involved in ours, you are certain to have a great time, develop new social networks by meeting new people and feel good about making an important contribution to our work by promoting events and raising awareness of our charity.

 


Business Support

This area primarily involves providing support within different departments including Human Resources, Finance, and Training, Public Relations and Information and Technology support. As a volunteer you will work behind the scenes to ensure that our organisation functions smoothly, where we can provide the best possible service for the women and children that need us.


Maintenance

 Are you over 18?

 Are you studying relevant courses or experienced in painting, decorating, carpentry or plumbing?

If yes, then why not apply your knowledge into practice? Volunteering in this area will mean you will have a crucial task as any other volunteer in helping to keep our sites in excellent condition and provide assistance to the maintenance and repairs, which can help us continue our work with women and children who access our services.


University and College Placements

The Haven Wolverhampton offers a range of opportunities for university students to obtain invaluable work experience during their course of study.

During a placement, you will shadow experienced member of staff where you will have the opportunity to gain an insight into your chosen sector or career. It will also enable you to obtain vital personal skills and the opportunity to build a network of useful contacts.

The Haven works in partnership with a number of institutions across West Midlands including the following:

                                                                                        


Aston University
Wolverhampton University
Newman University


Corporate Volunteering

Corporate Volunteering
Employee Volunteering

Are you looking for a change of scenery from your normal work? Or do you simply wish to contribute to your local community? Interested in doing something different for your team building exercises?

Here at The Haven we offer opportunities of corporate volunteering to all of our corporate partners. We have a range of fun and innovative opportunities which allows our corporate volunteers to develop their skills and bring positive contributions in their local community.

The following are just a few examples from our range of corporate volunteering opportunities though these are not exhaustive, we welcome the opportunity to meet with you to discuss the best way to work together.

Employee Volunteering: support your employees in volunteering with us through:

 Gardening projects.

 Organise theme events for the children during seasonal periods: Christmas, Easter, Beach Party etc…

 Sorting Donations.

 Pro-Bono Work: contribute to our objectives in a way which is relevant to your business such as providing technology, assisting with legal work and housing options, property valuation and structural surveying services.

Corporate volunteering could benefit your business by:

 Enhancing your corporate image and improving the perception of your brand within the local community

 Motivating your staff, offering an opportunity for team building and developing new skills

 Achieving customer loyalty, attract new customers and bring real benefits to families we support

 Generating publicity for your company through our website, newsletter and social media

For more information, download our corporate volunteering information sheet, then fill in the corporate volunteering inquiry/application form.

Alternatively, you can contact us to find out more.

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Apply


Steps to Volunteering

1. If you are interested in volunteering, you must first complete and send the following application form. You will then be contacted within 2 weeks.

2. The next step will be an invitation to an informal interview. You must bring the necessary documentation requested for your Disclosure and Barring Service (DBS) checks along with 2 references.

3. If successful, you will be invited to attend an induction day. During the induction you will receive mandatory training on Domestic Abuse Awareness and you will complete a mandatory online Safeguarding Adults and Children training.

4. Once your DBS check is processed, a DBS form will be sent to your home address within 4-6 weeks. A copy of this should be submitted to the Volunteer Engagement Lead.

5. Finally, when your DBS and references have been received, your volunteer placement will commence. A location and a supervisor will be assigned to you who will guide you every step of the way.


Interview Dates

2017
Interview Date/Time:  
Interview Date/Time:  

 


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Our Team


Marta Rios

Marta started working with The Haven Wolverhampton in 2011. She is the main lead for the Volunteer Service. Originally from Spain, she joined the organisation through a European graduate scheme called Leonardo Da Vinci programme where she completed a three month internship in order to add a European/international dimension to her work and get a better understanding of the UK charity sector. This opportunity then inspired Marta to contribute her knowledge to a cause she shares a great passion for and make a big impact in the local community.

At The Haven, she has been working across different departments thanks to her experience in fundraising, business development and volunteer management. Also, she has previously acted as a lead facilitator for The Haven’s EVS and Leonardo placements. She has first-hand experience in mobility projects due to her involvement in different European mobility and Graduate programmes such as the Erasmus+, Youth Exchange and Leonardo Da Vinci programmes.

Along with her active involvement with The Haven, Marta is also a member of the West Midlands Volunteer Managers Network where members meet every three months to share best practices in volunteering across the city.

Marta has achieved the following whilst in the UK and with The Haven:

 Completed her MBA at Wolverhampton University. Area of expertise: Strategic Volunteer Engagement and Project Management

 Qualified in International Business Management from Northumbria University (Newcastle-Upon-Tyne)

 Obtained MA in Teaching Economy; Business and Commerce, and International and Multicultural Negotiations from the University of Cadiz (Spain)

 She set up The Haven Social Enterprise in 2011 which consisted of two charity shops located within Wolverhampton city centre

 In 2013 she was a recipient of the Social Enterprise Award for the formed charity shops and their impact in the community of Wolverhampton

 In 2016 she received a recognition during The Haven Volunteer Service Awards for her commitment and hard work at The Haven

Marta hopes is to provide a more strategic approach to The Haven’s volunteer service and inspire active citizenship across the city and at an international level through different meaningful activity programmes. She ardently believes that volunteering is an extremely positive experience that can lead to greater things in a professional and personal level, which can also have an impact on the wider community. Due to the funding cuts The Haven has been experiencing, Marta acknowledges and extremely appreciates the value all the volunteers bring to the good running of the Haven services and to support women and children facing domestic abuse and homelessness.

Sheila Rodriguez

Sheila Rodriguez is currently working with The Haven at PR area, supporting as a graphic and web designer and also teaching arts&crafts to women and children who were affected by domestic abuse to help them express and relax as well as cope with their experiences while they paint, sculpt, etc.
She studied two years of Graphic Design and then she specialised in Illustration and Animation.
Sheila joined The Haven through a 12 months EVS programme of which she hopes to improve her english and support these women and children doing what she likes the most, art.

Victor Garcia

Victor Garcia is also into the 12 months EVS programme, working at The Haven contributing as a Volunteer Service Administrator. He has two degrees in Administration/Business Management and Law and also he was an Erasmus student at INSEEC Business School in Lyon, France. Victor is a highly skilled administrator with experience in marketing assistance and also as a tax and legal consultant. He hopes this year he can gain even more experience while he improves the language.

 

Rebecca Mathews

Rebecca Matthews is the Training Coordinator at The Haven Wolverhampton. She has a significant experience of working directly with women who have experienced domestic abuse and have worked in the sector for 17 years, trained for 6 years and PTTLS qualified.

She has been working for the organisation for just over a year three days a week, part-time. She offers in-house training to The Haven Wolverhampton staff in domestic abuse awareness, safeguarding, domestic homicide reviews, FGM, equality and diversity and early help.

She delivers the Freedom Programme to women in refuges as well as in the community. She also teaches an Open College Network West Midlands Peer Mentoring qualification. The Haven Wolverhampton offers Peer Mentoring training for women who have experienced domestic abuse and feel that they are emotionally ready to support other women and to act as positive role models for The Haven Wolverhampton and can motivate and inspire women that are experiencing domestic abuse.

Rebecca has developed a programme called, ‘Appreciate Me’ which is aimed at preventing young people (13 to 18-year-old boys and girls) from becoming perpetrators and victims of abusive relationships.

On top of that she offers external training which is available to other organisations in domestic abuse awareness and our newest training which is ‘Understanding Controlling or Coercive Behaviour’. This training is the only one in the West Midlands that concentrates on just this subject.

Rebecca is passionate about working with women and their families, as she believes all women and children should live in a society free from violence and abuse, homelessness and oppression. She strongly believes in empowering women to make decisions and choices that allow them and their families to thrive.

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Our Impact

Volunteer Service Newsletter

Volunteer Service Administrator[Newsletter?]


Volunteer Case Studies

   Justin's Story

   Sophie's Story

   Stephanie's Story

   Temitope's Story


Video

How We Champion Volunteering?



Investors in Volunteers

 


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Frequently Asked Questions

Who can volunteer?

We have volunteers of all stages of life and backgrounds. Anyone with a spare time can volunteer with The Haven Wolverhampton as long as you are over 18.

Criminal convictions must be declared in your application form. You will need to complete a Disclosure and Barring Service (DBS) check if your volunteer role involves access to young people and children or vulnerable adults.

How much time do I have to give?

We ask that you commit five hours a day per week with a minimum stay of three months. Travel costs will be reimbursed as long as you have a valid receipt.

What training would I receive?

All Haven volunteers receive Domestic Violence Awareness Induction Training. When as a volunteer you have completed 6 months volunteering, as a committed volunteer you are given the opportunity to achieve a recognised level 3 OCNWMR qualification in ‘Working with Survivors of Domestic Violence’.

Early Help

Confidentiality and sharing information

Equal opportunitites

Safeguarding

REBECCA MATHEWS - talk to her about training programmes for volunteers.

If you have any queries about volunteering with The Haven Wolverhampton, please contact the Volunteer Engagement Lead on:

Telephone: 01902 904677, Ext.4020

Email: Marta.Rios@havenrefuge.org.uk

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Advice UK - Advice Quality Standard
Institute of Fundraising - Open College Network
Community Matters - Women's Aid
Helplines Partnership - Living Wage Foundation

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