About The Haven Wolverhampton

Our Team

The Haven Wolverhampton is run by the Chief Executive Officer, Popinder Kaur. We employ 46 staff who provide a vital contribution to all the services we offer.

Haven Wolverhampton is governed by a board of trustees who are volunteers from a diverse range of backgrounds. The board consists of 12 members who commit their skills and experiences towards the growth of the organisation and to ensure governance is maintained to a high standard.

Chief Executive
Popinder Kaur

Board of Trustees Members

Co-chairs of the Board
Angela Spence-Ferguson Stephanie Harris

Other Members
Gill Atkins
Colin Brown
Alison Westwood
Katarina Fidler
Angela Morgan
Philippa Pringle
Carwen Wynne-Howells Narinder Rehal                      David Taylor                           Kim Benton

the Haven - Womens Refuge, Help & Support


The Haven Wolverhampton’s vision is for all women and children to live in a society free from oppression, homelessness, violence and abuse, and to promote and uphold human rights.



The Haven Wolverhampton supports women and dependent children who are vulnerable to domestic violence, homelessness and abuse.

Current Vacancies


Develop your potential with The Haven Wolverhampton

The Haven Wolverhampton is a local charity established in 1973 dedicated to providing high-quality, personalised support to women and children who are homeless, experiencing domestic violence and young girls who may be homeless for various reasons such as family breakdown. Our reputation is built upon our values, passion and commitment to enable women and their children to live safe, healthy, active and fulfilling lives. Applications are invited for the following post from those who have a strong commitment to working with women and children.


Facilities Officer

£22,440 pro rata per annum

30 hours per week


The Facilities Officer will be responsible for the long-term and short-term planning, implementation and high quality delivery in relation to Property Management, Facilities and Health & Safety. You will be accountable for hard services such as replacing lighting, repairs interiors, plumbing and wiring and soft services such as insurance, cleaning, waste disposal. With support from an outsourced Health & Safety Consultant you will undertake an efficient and effective management of Health & Safety across The Haven Wolverhampton, providing expert advice, guidance and promoting pragmatic approach to Health & Safety issues in line with legal obligations.


The post holder will be responsible for reviewing Property Management and Health & Safety policies and procedures and drive a Health & Safety culture through staff induction, workshops/briefing and coaching. You will also facilitate and oversee contract arrangements in place with The Haven Wolverhampton including facilities management and Health & Safety.


To be successful in this role you will have experience of managing premises and facilities management; health & safety legislation and good working practices including risk assessment and fire management regulation and project management and the co-ordination of work by contracts. You will hold a degree in Facilities Management, business studies or relevant professional facilities qualification such as BIFM or equivalent and a relevant professional Health & Safety qualification such as IOSH or NEBOSH. You will have the ability to work as part of a team and individually along with excellent project management and communication skills with proven negotiation and persuasive skills to establish working relationships with managers, staff, volunteers, contractors, suppliers and external agencies


Closing date for application packs:   Friday, 6 October 2017 at 10.00 am

 Interview date: Week commencing 16 October 2017


Click here for Job Description and Person Specification

Click here for Application Form




Sessional Family Support Worker

£8.45 per hour (days)

£136.05 per shift (out of hours – nights)

As and when required


We are currently looking for both Day and Out of Hours (sleep in) Sessional Family Support Workers to provide immediate and ongoing support within accommodation services for women, children and young people escaping from domestic violence, homelessness and abuse. You will ensure a safe and secure environment through Personal Support Planning and respond appropriately to the needs of the women and children, enabling them to make informed choices leading to resettlement. 


You will have experience of working with women within a refuge setting and completing assessment tools. You will have knowledge of the support needs and support planning of women and children experiencing violence abuse along with knowledge of legal, statutory, regulatory and good practice requirements applicable to the provision of supported housing. Excellent communication skills and a demonstrate ability to be able to work effectively and supportively as part of a team are requirements of the role.


Closing date:      Ongoing

 Click here for Job Description and Person Specification

Click here for Application Form

 Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered. 




Sessional Handy Person 

£8.45 per hour

As and when required


We are looking for a Handy Person to join The Haven Wolverhampton on a sessional basis for our busy periods. As a valued member of the Facilities Team you will support the delivery of a high quality customer focused concierge handy-man service.


You will be required to carry out maintenance checks, minor repairs to fixtures and fittings and ground maintenance across our refuge accommodation. Tasks will include minor carpentry and plumbing works, painting, light bulb changing and attending to safety hazards.


You will have good communication skills, work independently and as part of a team and be able to work under pressure.


Click here for Application Form


All our vacancies are subject to an Enhanced Disclosure and Barred List check from the Disclosure and Barring Service (DBS). 



Service User Participation

The women and children that we serve are at the heart of all we do. We ensure that service users are involved in shaping the service they receive, the wider work of The Haven and local support services. This is done in a range of ways including:

  • Consultaions
  • Feedback
  • Service User Groups
  • Peer mentor scheme - including training and accreditation
Advice UK - Advice Quality Standard
Institute of Fundraising - Open College Network
Fund Raising Regulator - Women's Aid
Helplines Partnership - Living Wage Foundation

Copyright © 2017 - The Haven Wolverhampton